Refund Policy

Failed generations

If a generation fails, the credits it used are returned to your balance automatically. You do not need to contact us.

Purchases

Credit packs are one-time purchases with no subscription. If something went wrong with a purchase, for example a duplicate charge or credits that did not arrive, contact support at support@teslaroadsterai.org with your order reference and we will review it.

How to ask

Email our support team at support@teslaroadsterai.org from the email address on your account and include your order reference, or, if you are signed in, open a ticket in Settings → Tickets. We reply within 2 business days. Refunds are processed through the original payment provider.